How do I get help with Coinbase?

Visit our Coinbase help center for support with Coinbase, Coinbase Wallet and more. *What products are you interested in using? *How do you plan on using our products? I certify that I am 18 years of age or older, and agree to the User Agreement and Privacy Policy.

What are the new phone support options for Coinbase one?

These new phone support options expand on the Coinbase One support which launched in October 2021 and is available to customers in the United States 24/7 from a dedicated team, and the fastest answer times in crypto. In December 2021, we began providing US retail customers with live messaging via our new Help Center platform.

How do I contact Coinbase support?

There’s also a phone number for support on the Coinbase card or to lock an account if there is suspicious activity. Otherwise, Coinbase provides a knowledge base and an automated response system for answers via form replies. Users can also email Coinbase support directly and typically you’ll receive a reply in one to three days.

Does Coinbase have email and phone support?

Although email and phone support will not be available, customers will have full access to our comprehensive library of customer-support articles, all with step-by-step directions and useful information. If you are based in one of these countries and need more help, we recommend you explore our Help Center or Coinbase Learn.